Funded care and support services

When you need home support, finding out how to get services, and get them paid for, can feel daunting. We help you navigate getting services and funding for elderly care, home care, disability support and injury support. 

Woman outside her home looking into a shopping bag held by a care worker in uniform

Funding for home care, elderly care, disability support and injury support, including spinal injury

Who funds the services you and your whānau need?

  • If you are aged over 65, have a Community Services Card, or a long-term condition, eligible care is funded by Te Whatu Ora | Health New Zealand.  Residential Support Subsidy and Residential Care Subsidy are also available from Te Whatu Ora.
  • For people living with a disability, support is funded by Disability Support Services, a business group within Ministry of Social Development. This includes some neurological conditions, developmental disabilities, and physical, intellectual, or sensory disabilities.
  • The Accident Compensation Corporation (ACC) funds support if you have been injured.
  • Private care services at reasonable rates are also available. These are flexible and available with no NASC assessment. Many people choose to pay privately to add on services/hours to their funded care package. 

Our Kaiwhakatere | Navigators will step you through how to get access services, how the needs assessment process works and getting funding. We can help you with who to contact and what decisions you may need to make.

Individualised Funding (IF)

IF is person-directed funding that allows disabled people, or their agents, to choose and employ the support workers they want – or you can choose to let Access do the hard work for you.

 

Icon representing assessment services by a NASC

NASCs

The Needs Assessment & Service Co-ordination (NASC) helps people access publicly funded support services. You will need a referral from your GP to a NASC. You can ask your NASC to refer you to Access for your home care services. 

Support for someone else

If someone you know needs home care support, a good place to start is by contacting us. You can fill out our referral form and we can help start the process with you.

 

Private care

Private care does require an assessment and you can access services you need which are not funded.  Start immediately, with hours and services that suit you.  Flexible from a few hours a week to 24/7 care.