How do get help for a whānau/family member or friend?
The process for accessing support for home care or disability [...]
What services are available to me?
Access Community Health and our specialised nursing division, Total Care [...]
How do I get funding for services I need?
Services which are funded for older people and disabled people [...]
How do I know if I am affected?
We have contacted former and current employees who are entitled [...]
What documents do I need to provide?
Proof of identity: Any one of – Passport, New Zealand [...]
Why can’t you use my information you have on file?
We need to ensure that we have the correct details [...]
Can I get my payment paid into someone else’s bank account?
No, the bank account must be either held by you [...]
How will the back payment affect my tax and other benefits?
The remediation payments will be treated as an ‘extra pay’ [...]
Will Access make company Kiwisaver contributions on top of my contribution for any payment due to me?
If you participate in Kiwisaver, Access will make company Kiwisaver [...]
